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Shop Information

Please read through this page before placing an order with Stardust Artwork! 

HOW TO ORDER

  1. Browse the catalogue website and find something you’d like to purchase. All prices are in CAD.

  2. Message me on Facebook or Instagram with the name of the item, and your address so I can calculate shipping costs

  3. Pay for your item via Etransfer or Paypal
     

Disclaimer: I try to keep the catalogue as accurate as possible, but there is always a chance that two people will message about an item at the same time, before I’m able to remove it from the website. In that case, the item will go to the person whose message I received first.

SHIPPING/
DELIVERY

I'm currently located in Edmonton, AB!

Edmonton
Local Pickup: Free (in Oliver area)
Canada
Untracked: $4
 
Tracked: $15

U.S.A.
Tracked: $12
International
Untracked: Varies by
Country
Tracked: Varies by Country 

*NOTE*: certain items that are heavier or larger than usual may have more expensive shipping costs, this will be noted in the item's description.

PROCESSING TIME

Processing time for orders may be up to 5-7 business days, and shipping time will add to that.

PRE-ORDERS/MADE-TO-ORDER: If an item is available for pre-order/made-to-order, processing time may be significantly longer: be sure to read the description of the item on the website before ordering!

SHOP POLICIES

CARE:
Some of my pieces can be rather delicate, so please treat them with care! Don’t wear them during activities where they might get bumped around a lot, and don’t submerge them in water. Store in a cool, dry place.


LOST IN SHIPPING:
If you choose untracked shipping, I cannot be held responsible if your package is lost. I’ve only ever had one untracked package get lost in over two years, but if you want to be extra careful or if you have a larger order, I’d recommend choosing tracked!

 

 

DAMAGE: 
If your piece gets damaged in any way, please send me a message! What I can do will depend on the nature and cause of the damage, but I’ll always try and work with you to find a solution.



PAYMENT:
If you can’t pay for your order immediately after placing it, that’s totally fine! (If you need to wait until you’re paid next week, etc.). But I reserve the right to cancel an order if a customer has not paid after receiving multiple reminders.

Thanks so much for reading!

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